E-commerce
What are the types of e-commerce?
Quick answer
The main types of e-commerce are defined by who sells to whom: B2C (business to consumer), B2B (business to business), C2C (consumer to consumer), C2B (consumer to business), D2C (direct to consumer), and B2G (business to government). Most online stores are B2C or D2C, but the same platform technology can support any of these models.
B2C (business to consumer) is the most familiar — a shop selling directly to the public, like an online clothing store. B2B (business to business) is one company selling to another, such as a wholesaler supplying retailers. C2C (consumer to consumer) is individuals selling to each other through a marketplace like OLX or eBay. D2C (direct to consumer) is a brand skipping retailers to sell straight from its own website.
C2B (consumer to business) is an individual selling to a company — for example a freelancer or influencer offering services through a platform. B2G (business to government) is a company supplying goods or services to a government body, often via a portal like GeM in India. The lines can blur: one store may sell both B2C and B2B, and the underlying e-commerce technology is largely the same across models — what changes is pricing, catalogue, and checkout rules.
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