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Get in Touch
Real humans. Fast replies. Whether it's an order issue or a collab pitch — we want to hear from you.
For orders, returns, and general queries.
hello@soletheory.in
Fastest way to reach us. We reply within the hour.
@soletheory.in
Drop tracking, size queries, anything quick.
+91 98765 43210
Send a Message
Support Hours
Mon – Sat: 10am – 7pm IST
Sunday: Closed (but DMs are monitored)
Mumbai, India
Shipping pan-India from our Mumbai warehouse
hello@soletheory.in
Reply within 4 hours on business days
Collab Pitches
Got a brand, artist, or concept? We're always open to the right collaboration. Drop us an email at collabs@soletheory.in with your deck.
Self Service
For limited drops, we run a registration window followed by a randomised draw. Raffle winners get a purchase link via email. First-come-first-served drops go live at the listed time — no queue-jumping, no bots.
Every pair sold by Sole Theory is 100% authentic and sourced directly from brand partners or authorised distributors. We have zero tolerance for fakes.
Unused, unworn shoes in original packaging can be returned within 7 days of delivery. Size exchanges are processed within 48 hours. Drop items and collab exclusives are final sale.
Yes. We ship to all pin codes across India. Metro cities receive delivery in 1-2 days. Non-metro delivery is 3-5 days via our logistics partners.
Check our full size guide on the Sole Theory size guide page. We list UK, US, and EU sizes for every shoe, plus brand-specific fit notes.
100% Authentic
Every pair verified before dispatch
Pan-India Shipping
1–5 day delivery to all pin codes
7-Day Returns
Unused pairs, no questions asked
Secure Payments
UPI, cards, wallets, & EMI accepted